Cancellation Policy
Aligns Health is your one-stop solution for a wide range of nutrition and dietary supplements, health foods, and allied healthcare products delivered to your doorstep. We prioritize our customers’ health and wellness, ensuring a great user experience with high-quality products.
1. Cancellation Period:
Customers are allowed to cancel their reservation/order within 1 days/hours before the scheduled date/time without incurring any cancellation fees. Cancellations made after this period may be subject to charges as outlined below.
2. Cancellation Fees:
Cancellations made within1 days/hours of the scheduled date/time may result in a cancellation fee of 0% of the total booking/order amount.
For cancellations made on short notice (less than 8 hours), the cancellation fee may be higher, up to 5% of the total booking/order amount.
3. Refund Policy:
If a cancellation is eligible for a refund, the refund amount will be processed within [10] business days after the cancellation request is approved.
Refunds will be issued using the same payment method used for the original booking/order, unless otherwise specified.
4. Cancellation Process:
To cancel a reservation/order, please contact our customer support team at info@truventiv.com / +91 89769 48406. Please provide your booking/order details for faster processing.
5. Exceptions:
Certain products/services may have specific cancellation policies or non-refundable deposits. Please refer to the terms and conditions associated with your booking/order for more information.
6. Changes to the Policy:
We reserve the right to modify or update our cancellation policy without prior notice. Any changes will be effective immediately upon posting on this page.
Contact Us:
If you have any questions or concerns regarding our cancellation policy, please don’t hesitate to contact us at info@truventiv.com / +91 89769 48406. Our customer support team will be happy to assist you.